Monday, October 19, 2015

What a $20 self-parking charge cost the Renaissance Las Vegas Hotel.

I used to like the Renaissance Las Vegas Hotel.  It was a great place for business breakfasts and lunches, and it was where the Law School Admissions Council held one of its conferences this year.  But I won't go back there.  As I pulled in this morning, the cost to park was $20--not just for valet service but also for self-parking.

For those who are not Las Vegans, $20 for self-parking is pretty much unheard of.  The point of free (or near-free) parking here is that we want patrons to enjoy the premises and spend their dollars elsewhere.  So $20 for parking goes against the Las Vegas culture.

But the story gets worse.  I asked to see the manager.  No luck.  I asked to have the manager drop by while I was having breakfast.  No luck.

If I had more free time, I would do a powerpoint on the order of this classic one (here).

Goodbye, Renaissance.  Let's see how the Las Vegas market treats your new changes.

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